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HOW TO ORDER


How to order your CUSTOM MADE Dress

MLABEL provides an efficient and easy way to place and process orders on our website. Here are some simple instructions to guide you when placing an order:

Step1: The first step is locating the product you want to purchase. You can browse our products according to the dress menu on the left side of the shop page.

Step2: Measure yourself, following the how-to-measure guideline. Take your measurements wearing only your undergarments that you are going to wear under the dress (if you are not planning to wear a bra, please take the measurements without a bra on). Make sure the measure as accurately as possible.

Step3: Pick the colour for your gown , it should be picked according to the fabric of the gown from the colour chart link. Please add the number of the colour you would like your dress in.

Step4: If  you would like to change the neckline, sleeve, strap, train, etc. please note it in customer notes.

Step6: Review the gown style and measurement choices and complete the order process by adding the dress to your shopping cart by clicking on the Add to Chart button. You may also update or delete a dress or clear all items from your shopping cart at any time on the Shopping Cart page.

Step7: Once you have finished adding products to your shopping cart, you may simply click on the Checkout button. The checkout process requires you to check your shipping details and choose your payment option. Next please login to your existing account, or sign up for a new account. This will let you manage your personal information, change your password and view all your orders.

Step8: You will find a 'Customer notes' box before you submitting the order, you may put your special requirements of your order in this box.

Step9: After submitting your transaction you will receive an email confirming that the order is placed. 

Step10: Once your payment has been confirmed and order sent, you will receive a second email confirming this. If the order is failed, the address is wrong or we need further Identification, we will be contacting you by phone or email within 24 hours.